Amazon uses a variety of communication technologies to facilitate communication within the company and with its customers. These technologies include voice, email, chat, text messaging, social media, instant messaging, video conferencing, file sharing, and web conferencing. Amazon also uses cloud-based communication technologies such as Amazon Chime, Connect, and WorkMail. Additionally, Amazon has developed its own proprietary communication tools, such as Amazon Connect and Amazon Chime, to provide a more secure and reliable communication platform for its customers.