Employee monitoring software can be reliable when used ethically and legally. It can provide insights into employee productivity, identify areas where improvements can be made, and prevent data breaches or other security threats. However, there are also concerns about privacy and potential misuse of the data collected. It is important for employers to establish clear policies and guidelines regarding the use of monitoring software, and to ensure that employees are aware of its use and their rights. Additionally, employers should only use monitoring software in a way that is consistent with applicable laws and regulations.