Best Laptop Repair Shop in California,USA
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4 Answers

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Your laptop may have problems with the charging system. please go to the laptop shop and let them check your charging system. and if it's charging but not adding the percentage, then the problem is the battery. also check the motherboard as it might be dead.
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You must examine it carefully it may not actually be plugged in as you think it is. And before messing with anything I suggest you check  in with a specialist and then try something.
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if the charging light is indicating, then your battery may have been damaged.

if there is no indication at all, then the issue may be with the charging port. 
also check if charger is working or not 
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If plugged in but not working then their can be several reason -

1  either charger is disturbed some where , in this case test charging through a new charger .

2 try power off and turn on after 15 second minimum .

3 your laptop may have battery issue in that case request a replacement of battery from laptop company 

4  if charging pin is not working then request for its replacement from service center .
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