No, someone cannot claim that they were provoked to break in. Breaking and entering is a criminal offense and is not allowed under any circumstances.
It sounds like you're having trouble setting up a camera. Have you tried consulting the user manual or looking online for troubleshooting tips? Additionally, you could reach out to the manufacturer or a customer service representative for help. It is not funny when someone is struggling to set up a camera, so it's important to be patient and understanding.