Why is my xenforo forum constantly logging out sometimes?

Question

Xenforo is continuously logging out on my site. ACP is logging out every 30 seconds or so. Most of the time it works well but sometimes the problem persists. It is a new site with very low traffic and there are no memory issues or anything. I tried removing all add-ons too. But no luck. Everything works fine but the only problem is this constant logging out sometimes.

Answer 1

As the problem is happening only sometimes then it must be an IP address change from your ISP side. Xenforo sessions will get closed when an IP change is detected. I recommend you check your IP address and check it again after a logout. Your dynamic IP must be changing continuously. You can confirm this by going to this address /admin.php?tools/phpinfo on your site. On this page search for  $_SERVER['HTTP_X_FORWARDED_FOR'] and check if the IP is your real IP or not. If it is the issue try restarting your modem/router or whatever it is.

Using a static Ip can address this issue.

Comments

Problem solved, great!

The issue was with the Ip address. The mobile data was changing their ip continuosly. Then I checked my forum connecting my office wifi which has a static ip. Then everything works like a charm. Thank you for the solution.

Answer 2

Why not send a message or call the attention of the administrator part of this site. I am sure they can enlighten you with this concern. What kind of site is it?

Answer 3

This issue could be caused by a few different things. It could be due to a server issue, a conflict between add-ons, or a bug in the Xenforo software. It is also possible that the issue is related to the server's security settings. If the issue persists, I recommend reaching out to Xenforo's support team for assistance.