How do I request my game to be refunded in Xbox?
To request a refund for a game on Xbox, log in to your Microsoft account on the Xbox website, go to the Order History page, and select the game you want to refund. Then, select "Request a refund" and follow the instructions, providing a reason for the refund. Microsoft typically processes refunds within one to two weeks, but there are certain conditions that must be met for a refund to be approved.