When starting up it says on screen that start up is not working I have tried system restore but files don’t load 
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2 Answers

0 votes
There might be a problem with the hard drive. Perhaps it is corrupted with virus. I suggest you take it to an authorized repairer to know the root of the problem.
by 2 6 14
0 votes
Try to restart or reboot the system. If not getting started again try to search on google or youtube to find more options.The friend who is having a deep knowledge in hardware can also be approached.
by 8 12 21
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