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How to complaint on a staff of a bank due to her misbehaviour? To whom should be complained? To the manager ?

14 Answers

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In some banks, they a section that deals with grievances. If they do not have, then you can call the attention of the higher-ups, such as a manager, etc.
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Here the manager itself done this. So to whom should i complaint? The staff in the bank are all like.
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Yes, you have to talk to a manager. It depends where the thing happens. It can be administrator of the bank department or the call center staff.
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The best way to lay your complain against a bank staff is to report to the manager, getting to the manager may be a difficult task, because most of these banker are very annoying
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The most interesting fact is that , the manager itself is the person to be  complained. The manager was on phone and not ending, while i was waiting for a long while. 
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Nowadays things have improved in terms of technology you don't need to go yelling and making unnecessary noise to bank staffs.There are online site set for submitting your complain whenever you not satisfied with service offered to you at the Bank.
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Yes, if the employee is in a lower rank than the manager you can complain to the bank manager on that branch but if it is the manager you can complain to a hotline or customer service of that bank.
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Yes complaint to the manager and other option is that there is a complaint box in every bank.submit Complain there in the bank. 
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If you have experienced inappropriate behavior from bank staff, it is important to make a complaint. You can typically make a complaint directly to the bank, or their regulator if the issue is not resolved. You should provide clear detail of the incidents and any evidence that supports your complaint. It is also important to keep records of all correspondence and to be persistent in following up on your complaint.
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Provide relevant details about your account

Mention how long you have been Bank customer

Refrain from writing a sarcastic or threatening letter
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If you would like to make a complaint about a staff member at a bank, you should first contact the bank's customer service department. They will be able to guide you through the process of making a formal complaint. You can also contact the bank's manager or supervisor to make a complaint, and they may be able to provide further assistance.
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The best way to lay your complain against a bank staff is to report to the manager, getting to the manager may be a difficult task
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Write a Formal Complaint: If your concerns are not adequately addressed through phone conversations, consider submitting a formal written complaint. Write a detailed account of the incident, including the staff member's name, date, time, location, and any relevant supporting evidence. Clearly state your expectations for resolution and how you would like the bank to address the issue.
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Managers are always the best option. You should reach out and set an appointment and then do what needs to be done. They are likely to handle things for you!
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If you want to complain about a bank staff due to her misbehaviour, you can follow these steps:

1. **Gather evidence.** This could include the date, time, and location of the incident, as well as any specific details about what happened. If you have any witnesses, get their contact information.

2. **Write a formal complaint letter.** This letter should be addressed to the bank manager and should include all of the relevant information about the incident. Be sure to be polite but firm, and to state clearly what you would like the bank to do to resolve the issue.

3. **Submit your complaint letter to the bank manager.** You can do this in person, by mail, or by email. Be sure to keep a copy of the letter for your records.

4. **Follow up with the bank manager.** If you don't hear back from the bank manager within a reasonable amount of time, follow up with them to make sure that they have received your complaint and that they are taking action.

If you are not satisfied with the bank manager's response, you can escalate your complaint to the bank's regional office or to the banking ombudsman.

Here are some additional tips for complaining about a bank staff:

* Be specific and objective in your complaint. Avoid using emotional language or making personal attacks.

* Be clear about what you would like the bank to do to resolve the issue.

* Be polite but firm. Remember that you are a customer and that you have a right to be treated with respect.

* Keep a copy of all correspondence between you and the bank.

* If you are not satisfied with the bank's response, escalate your complaint to the next level.

It is important to note that you should not confront the bank staff member directly. This could make the situation worse and could even put you at risk. It is always best to complain to a manager or other authority figure.

I hope this helps.
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If you have a complaint about a bank staff member, start by contacting the bank's customer service, providing details about the issue and asking to speak with a manager. If this doesn't resolve the problem, consider writing a formal complaint letter or email to the bank, or visiting the bank in person to discuss the matter with a manager. If all else fails, you can reach out to your country's banking regulatory authority or ombudsman for assistance, keeping your communication respectful and clear throughout the process.
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