What does customer relationship management mean?

Question

I cannot comprehend the importance of this. I am a bit puzzled.

Answer 1

Customer Relationship Management CRM is a process that helps businesses manage their interactions with customers clients and potential customers. It involves tracking customer data managing customer interactions and automating customer service activities.

Answer 2

well i think it is a process in which a business or any other job organisation administers it is interactions with customers.

Comments

You have a point. I also think that it happens if the seller created a rationale with his or her buyer, then it would create a good relationship.

Answer 3

It is a system for managing all client contacts and relationships for your company, both with present and potential customers. Thanking a customer after they make a purchase. When a customer purchases a specific product, try to upsell or cross-sell to them.

Answer 4

Customer Relationship Management (CRM) refers to the strategies, practices, and technologies used by businesses to manage and analyze customer interactions and data throughout the customer lifecycle, with the aim of improving customer satisfaction, retention, and loyalty.

Answer 5

is a strategy that companies use to manage interactions with customers and potential customers. CRM helps organisations streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability.

Answer 6

Customer relationship management (CRM) is the process of managing customer interactions and relationships. This includes activities such as customer service, marketing, sales, and customer feedback. The goal of CRM is to improve customer satisfaction and loyalty, and to increase sales and profits.

Answer 7

From my wealth of knowledge I know that customers relationship management is the ways of managing the relationship and interaction with your customers