I kicked Baldo Besos to the curb years ago. Amazon was great once upon a time, and I was a customer for a long time. Then the sign-in started up with the multiple captchas, followed by a secret code sent to the email, then more captchas after that. By the time I finally did sign-in, I was in no mood to buy squat. I finally just terminated the account, and of course, ole Baldo even tried to make that impossible, with the termination process going around in circles. I outsmarted him by changing the email to a fake one he didn't know about, and changed the password to a 50 character one I typed blindly...thereby locking the account. I then 'lost' the debit card Amazon had on file, so the bank had to give me a new one, rendering the number Amazon had invalid. Done deal!
I buy the same exact stuff from eBay, Etsy, Jet, AliExpress, etc., that I used to buy from Amazon....and don't have to do 3 or 4 captchas, log-in to my email, then do 3 or 4 more captchas just for the high honor of buying from them. Baldo, let's not deal again!