The name of the hotel in Psycho is the Bates Motel. The Bates Motel is a fictional hotel located in Fairvale, California, and is the primary setting of the 1960 psychological horror film, Psycho. The motel is owned and operated by Norman Bates, a shy and reclusive young man who manages the motel with his mother, who remains unseen throughout most of the film. The Bates Motel is a classic example of a roadside motel, featuring a small office and several individual units for guests to stay in.